My ambition is to deliver high quality solutions that achieve business objectives without compromising user experience.
I have spent much of my career working in small multi-disciplinary teams in the Australian Public Service. I am proud to work on complex problems and deliver solutions that truly impact the lives of our users.
I am experienced in service, UX & visual design as well as user research and project coordination. I like working on projects that create positive change in peoples lives. I love the challenge of working within business constrains to improve existing user journeys.
AIMEE MILLER
PORTFOLIO
APS DIGITAL PROFESSION
Creating an APS professional association that adds real value.
Digital and technology professionals are in high demand in all sectors, but especially in the public sector. Strong competition from private industry, particularly around remuneration, and the requirement for somewhat legacy skills and knowledge in the public sector, leaves us struggling to get, and keep, the capabilities we need. The intention of the Digital Profession is to prioritise the development and retention of this talent, through more than just salary.
SUPPORT DURING COVID19
Rapid journey mapping and prototyping to improve support during COVID19.
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The Digital Transformation Agency is often looked to for advice on digital ways of working, tools and remote collaboration. These enquiries increased significantly as the volume of remote meetings and workshops escalated due to the COVID-19 pandemic.
USER-CENTERED STRATEGY
Developing a transformation strategy focused on user needs and pitched directly to users.
The Digital Transformation Agency (DTA) developed the Digital Transformation Strategy to set the direction of the Australian Government to become one of the top 3 digital governments in the world. This was one of the first strategies of its kind in the Australian Government, where the DTA’s Service Design and Delivery Process was coupled with agile delivery methods to produce a strategy suitable for everyday Australians to read and understand.
TOOLS I USE
LIFE LONG LEARNER
Certificate
Degree
HTML, CSS, Javascript & API Integration | SheCodes | 2021
Design Thinking | Torrens University | 2020
Executive Level Coaching for Women in Digital participant | Australian Government | 2018-19
SFIA Skills Assessor | Australia Computing Society | 2018
Master of Business Administration | Swinburne University | 2017- In progress
Service Design | Meld Studios | 2017
Graphic Design | Torrens University | 2013-16
& AM LEARNING
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